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Meal Village
  • GIFT CARD
  • View Menu
  • LogIn
  • Signup
  • Welcome

  • My Account
    • Account Details
    • Order History
    • Communication Preferences
    • Check Gift Card Balance
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    • My Favorite Food Items
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  • Meal Delivery Frequently Asked Questions

    General Meal Village Meal Delivery FAQ

    What is Meal Village?

    Meal Village is a whole new way to eat. Our in-house chefs create dishes that get delivered right to your door, ready to heat and eat when you are. Monday through Saturday, our talented culinary team showcases tasty new menu items that you can feel good about eating and feeding to your family!

    What inspired Meal Village?

    Our busy lives make eating well on a daily basis increasingly hard. Long working hours, difficult commutes, after school sports.... the list goes on and on.

    Meal Village was founded with the mission to make eating well simple! We know you have to make choices and we are here to provide you a nutritious and delicious choices that's convenient and affordable.

    How much does a Meal Village dinner cost?

    All prices are discounted based on a minimum 24 hours advance ordering; regular price for same-day ordering. Our menus change every day and are set seven days in advance for early ordering.

    Please keep in mind that our limited small-batch cooking some items will sell out. Be sure to order early to secure your favorites and save money!

    Individual entree portions begin at $7.20 with 24-hour discount otherwise same day $8.95 and up based on protein.


    Salad begins at $7.00 with 24-hour discount otherwise same day $7.95 and up


    Soups (32 oz) begin at $7.00 with 24-hour discount otherwise same day $8.95 and up


    Kid's Meals begin at $4.15 with 24-hour discount otherwise same day $4.95

    Is Meal Village a meal subscription service?

    No, Meal Village requires no minimum order, subscriptions or contracts of any kind. You can order as often as you want, whenever you want. It's not technically a meal plan, but the convenience of ordering whenever you want can make it easy to stay consistent!

    I have feedback. Where can I send it?

    We love feedback. We want to hear about your dining experience with Meal Village, meal delivery FAQ and your ideas on what you like to see on the menu in the future. Just shoot us an email at support@mealvillage.com or call us at (888) 610-2232.
    Meal Delivery FAQ: Getting Started

    Does it cost to create an account?

    Nope, totally free. We are not a subscription service and don't charge fees of any kind. You can just create an account and order whenever you want.

    How do I know what is on the menu?

    Our menu is available online and on our IOS and ANDROID apps. You can view and order dinner up to a seven days in advance or order up until noon for same-day dinner delivery to your door! The menu changes daily so there will always be something new for you to try.

    If you would like to receive the daily menu emailed directly to you subscribe here for the menu notification.
    Meal Delivery FAQ: Ordering and Delivery

    How far in advance do I need to order?

    At Meal Village, we want you to be able to place your order whenever it is best for you. We accept orders up to seven days in advance as well as same day orders placed by 12noon.

    Do I have to be home to receive the delivery?

    Nope, we know you're busy! During order checkout you will be provided an option to have your delivery left at your door. Select "Leave at the Door" and add any special comment you have for us in the notes section.

    How can I submit an order?

    Orders can be placed online, through our apps or by calling us at (888) 610-2232. Just download the app to your device or head to MealVillage.com to login to your account. If you need help we are available at support@mealvillage.com or call us at (888) 610-2232.

    Do you have an app?

    Absolutely! Yes! Download the Meal Village app here for IoS or Android. Order dinner with a few taps.

    Will you deliver to my office?

    Yes, if your office is located within our delivery area we will happily deliver your dinner to your office.

    Can I change or cancel my dinner order?

    Once placed, dinner orders are considered final. If you have any questions or entered information incorrectly that needs fixing, please contact us at support@mealvillage.com or (888) 610-2232 and we'll be happy to help resolve any issues.

    What is the delivery fee?

    Delivery fee varies between $3.50 and $5.25 based on zipcode that is calculated and displayed during order checkout.

    What is Hub Delivery?

    Hub Delivery provides FREE DELIVERY to a centralized drop off location. Meal Village works with our partner clients to establish HUBs at the office, gym and other convenient locations so that you can grab your fresh dinner as you begin your route home. To establish a hub just give us a call or email us at support@mealvillage.com.
    Meal Delivery FAQ: Food and Sustainabilitys

    Who cooks the food?

    At Meal Village our culinary team is comprised of fine dining trained chefs, all with a mix of both catering, nutrition and restaurant education and experience. Our team comes from many cultural backgrounds, allowing us to entice our customers with dishes from around the world.

    Where is the food prepared?

    The Meal Village culinary team cooks in a 2,500 square foot commercial production kitchen located in Naperville, Illinois. Our kitchen is certified and inspected regularly by the Department of Health.

    Where do you source your ingredients?

    We work with local distributors to source the best ingredients we can find. They are the same suppliers that provide other fine dining establishments in the Chicagoland area with produce, dry goods, meat, and seafood as well. We require all of our providers to be able to trace the ingredients back to its source and adhere to nationally recognized sustainability practices.

    Where can I find the ingredients in each meal?

    We include ingredients on our website and mobile app for each meal we make. Simply click on the menu item photo for further detail and look for the "Ingredients" link below each menu option. A full library of our menu items with ingredients can also be located here.

    I have an allergy. How do I know if a specific meal is free of that allergen?

    We label each meal on our website and mobile app with the specific ingredients used in the meal. We use the recommended procedures to avoid cross-contamination within our facility. However, we cannot guarantee that any meal is completely free of a specific allergen.

    How long can I store these meals in my refrigerator or freezer?

    Our meals are prepared from scratch each day and delivered to your door freshly chilled. If you would like to stock up your fridge to ensure you always have some meals on hand, you can definitely do that as long as the meals are kept refrigerated (or frozen). Below is a quick reference chart that you can use to ensure that your meals remain safe and delicious.

    Can I make substitutions for a meal?

    Unfortunately, we cannot take special requests on any of our meals. To be able to offer our service at our current prices, we cannot offer any customization. However, if you would like to see something different on the menu in the future please let us know at comments@mealvillage.com.

    Do you provide nutrition information for your meals?

    Yes, every meal has a Nutrition tab that shows full details—like protein, carbs, fat, fiber, vitamins, and more. This makes it easy to check if a meal fits your dietary needs before ordering.

    More Questions?

    Contact us today at support@mealvillage.com or call us at (888) 610-2232.

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